[vc_row][vc_column][vc_custom_heading text=”THE ONBOARDING JOURNEY” font_container=”tag:h2|text_align:left|color:%23022459″ use_theme_fonts=”yes” css_animation=”none”][vc_separator][vc_column_text]Thank you for selecting SugarShot as your technology partner. Take a moment to familiarize yourself with the journey and get a great overview of what to expect and when, as well as what you & your team will need to collect and prepare.[/vc_column_text][vc_empty_space height=”15px”][vc_tta_tour style=”flat” shape=”square” color=”pink” spacing=”10″ gap=”10″ controls_size=”md” active_section=”1″ css_animation=”none” no_fill_content_area=”true”][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”1: Welcome Call” tab_id=”101welcome”][vc_custom_heading text=”PHASE / 01″ font_container=”tag:h6|text_align:left”][vc_custom_heading text=”Welcome Call” font_container=”tag:h3|text_align:left|color:%23022459″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1580879867657{padding-bottom: 5px !important;}”][vc_separator][vc_row_inner equal_height=”yes” css=”.vc_custom_1580926274983{padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/2″ css=”.vc_custom_1580880872339{padding-left: 0px !important;}”][vc_column_text]Welcome to SugarShot! During your welcome call we will introduce you to your Client Success Manager (“CSM”) who will guide you through your onboarding. You will also be introduced to our Leadership Team. We are excited to begin this journey with you. [/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1580883904901{background-image: url(https://projects101.wpenginepowered.com/wp-content/uploads/2020/02/kickoffcall.jpg?id=2185) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”145px”][vc_custom_heading text=”WELCOME CALL” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”white”][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_custom_heading text=”Tasks & Deliverables” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]Video conference, usually over Microsoft Teams.  A call recording can also be made to share with your colleagues. [/vc_column_text][vc_custom_heading text=”Agenda” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Segue
  • Introductions (Client)
  • Introductions (SugarShot)
  • Agreement / Finance Review (SugarShot)
  • Client Success Manager (SugarShot)
  • Onboarding Project Kick-off Call Scheduling & Next Steps
  • Q & A

[/vc_column_text][vc_custom_heading text=”Outcome” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

When you have completed the Welcome Call you will:
  • Have met the key stakeholders at SugarShot and we will have met your team
  • Know the timing and deliverables of next steps

[/vc_column_text][vc_custom_heading text=”What Do I Need To Do?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][ucaddon_uc_simple_bullets uc_items_data=”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” uc_fonts_data=”JTdCJTdE”][vc_custom_heading text=”How Long Will it Take?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1584418908728{padding-top: 20px !important;}”][vc_column_text]20-30 minutes[/vc_column_text][vc_custom_heading text=”What’s Next?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Schedule the onboarding project kick-off call with your new CSM 
  • Schedule a finance call between your Finance Manager and ours 
  • Complete the New Client Contact Sheet
  • Download the SugarShot W9 Form
  • Sign and Send Back NDA

[/vc_column_text][vc_btn title=”Next” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101onboarding|||”][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”2: Onboarding Project Kick-off” tab_id=”101onboarding”][vc_custom_heading text=”PHASE / 02″ font_container=”tag:h6|text_align:left”][vc_custom_heading text=”Onboarding Project Kick-off” font_container=”tag:h3|text_align:left|color:%23022459″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1584556729810{padding-bottom: 5px !important;}”][vc_separator][vc_row_inner equal_height=”yes” css=”.vc_custom_1580880671265{padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/2″ css=”.vc_custom_1580880872339{padding-left: 0px !important;}”][vc_column_text]During the Onboarding Project Kick-off we will provide a high-level overview of the Onboarding Project, outline the various phases, what to expect, discuss timing, availability, important milestones, schedule dates and answer any questions you may have.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1580880649967{background-image: url(https://projects101.wpenginepowered.com/wp-content/uploads/2020/02/welcomecall.jpg?id=2181) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”145px”][vc_custom_heading text=”KICK-OFF CALL” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”white”][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_custom_heading text=”Tasks & Deliverables” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]Meeting, usually via video chat, but sometimes in person or over the phone[/vc_column_text][vc_custom_heading text=”Agenda” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Segue 
  • Introductions (Client) 
  • Introductions (SugarShot Onboarding Project Team) 
  • Review Pain Points from original meetings 
  • Confirm receipt of New Client Contact Sheet, W9 and NDA
  • Confirm Headcount, Site Locations and Special Circumstances 
  • Review Onboarding Project Phases and Timeframes 
  • Introduction to your Onboarding Project Team (Microsoft Teams) 
  • Timing and Next Steps 
  • Q&A 

[/vc_column_text][vc_custom_heading text=”Outcome” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

When you have completed the Onboarding Project Kick-off Call you will:
  • Have met key members of your Onboarding Project Team
  • Understand the various phases of the Onboarding Project
  • Know the timing of next steps

[/vc_column_text][vc_custom_heading text=”What Do I Need To Do?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][ucaddon_uc_simple_bullets uc_items_data=”JTVCJTdCJTIyYmdfY29sb3IlMjIlM0ElMjIlMjNmZmZmZmYlMjIlMkMlMjJpY29uJTIyJTNBJTIyZmElMjBmYS1jaGVjay1zcXVhcmUlMjIlMkMlMjJpY29uX2NvbG9yJTIyJTNBJTIyJTIzZmZkZDAwJTIyJTJDJTIydGl0bGUlMjIlM0ElMjIlMjIlMkMlMjJ0aXRsZV9jb2xvciUyMiUzQSUyMiUyMzQxNDI0NyUyMiUyQyUyMmNvbnRlbnQlMjIlM0ElMjJHYXRoZXIlMjB5b3VyJTIwdGVhbSUyMG1lbWJlcnMlMjBmb3IlMjBhJTIwc2NoZWR1bGVkJTIwbWVldGluZyUyMCUyMiUyQyUyMmNvbnRlbnRfY29sb3IlMjIlM0ElMjIlMjMwMDAlMjIlN0QlMkMlN0IlMjJiZ19jb2xvciUyMiUzQSUyMiUyM2ZmZmZmZiUyMiUyQyUyMmljb24lMjIlM0ElMjJmYSUyMGZhLWNoZWNrLXNxdWFyZSUyMiUyQyUyMmljb25fY29sb3IlMjIlM0ElMjIlMjNmZmRkMDAlMjIlMkMlMjJ0aXRsZSUyMiUzQSUyMiUyMiUyQyUyMnRpdGxlX2NvbG9yJTIyJTNBJTIyJTIzNDE0MjQ3JTIyJTJDJTIyY29udGVudCUyMiUzQSUyMlNob3clMjB1cCUyMiUyQyUyMmNvbnRlbnRfY29sb3IlMjIlM0ElMjIlMjMwMDAlMjIlN0QlMkMlN0IlMjJiZ19jb2xvciUyMiUzQSUyMiUyM2ZmZmZmZiUyMiUyQyUyMmljb24lMjIlM0ElMjJmYSUyMGZhLWNoZWNrLXNxdWFyZSUyMiUyQyUyMmljb25fY29sb3IlMjIlM0ElMjIlMjNmZmRkMDAlMjIlMkMlMjJ0aXRsZSUyMiUzQSUyMiUyMiUyQyUyMnRpdGxlX2NvbG9yJTIyJTNBJTIyJTIzNDE0MjQ3JTIyJTJDJTIyY29udGVudCUyMiUzQSUyMkdhdGhlciUyMGNvbnRhY3QlMjBpbmZvcm1hdGlvbiUyMGZyb20lMjB5b3VyJTIwY3VycmVudCUyMElUJTIwU2VydmljZSUyMFByb3ZpZGUlMjAlMjh3ZSUyMHdpbGwlMjBuZWVkJTIwaXQlMjBkdXJpbmclMjB0aGUlMjBuZXh0JTIwcGhhc2UlMjklMjIlMkMlMjJjb250ZW50X2NvbG9yJTIyJTNBJTIyJTIzMDAwJTIyJTdEJTVE” uc_fonts_data=”JTdCJTdE”][vc_custom_heading text=”How Long Will it Take?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1584420141754{padding-top: 20px !important;}”][vc_column_text]30-45 minutes[/vc_column_text][vc_custom_heading text=”What’s Next?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]SugarShot begins the detailed Planning & Logistics Phase[/vc_column_text][vc_row_inner][vc_column_inner width=”1/4″][vc_btn title=”Previous” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101welcome|||”][/vc_column_inner][vc_column_inner width=”1/4″][vc_btn title=”Next” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101planning|||”][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”3: Planning & Logistics” tab_id=”101planning”][vc_custom_heading text=”PHASE / 03″ font_container=”tag:h6|text_align:left”][vc_custom_heading text=”Planning & Logistics” font_container=”tag:h3|text_align:left|color:%23022459″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1580882581973{padding-bottom: 5px !important;}”][vc_separator][vc_row_inner equal_height=”yes” css=”.vc_custom_1580880671265{padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/2″ css=”.vc_custom_1580880872339{padding-left: 0px !important;}”][vc_column_text]The Planning & Logistics phase is where the rubber meets the road.  It is during this phase that detailed project plans are worked out.  This phase also includes knowledge transfer from your current IT Service Provider (“ITSP”) and a sit-down with our portal administrator to create your customized Onboarding / Offboarding / Transfer (“OOT”) form and workflow.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1580882803449{background-image: url(https://projects101.wpenginepowered.com/wp-content/uploads/2020/02/projectplanning.jpg?id=2186) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”200px”][vc_custom_heading text=”PLANNING” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”white”][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_custom_heading text=”Tasks & Deliverables” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Completed Employee Worksheet Template
  • Identify Departments and Unique Workflow and Application requirements 
  • Provide 3rd Vendor Information 
  • Signed 3rd Party Letter of Authorization 
  • Email Platform Access and Documentation 
  • Provide Any Network Diagrams and Other Documentation You May Have 
  • Provide Data Backup Plan Requirements If You Have Any 
  • Confirm VIP Contact List 
  • Optional – Establish temporary Centralized Password Management (“CPM”) so you can securely share necessary credentials with our Onboarding Team 

[/vc_column_text][vc_custom_heading text=”Outcome” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

When you have completed the Planning & Logistics Phase we will:
  • Have met the key stakeholders at SugarShot and we will have met your team 
  • Know the timing and deliverables of next steps

[/vc_column_text][vc_custom_heading text=”What Do I Need To Do?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][ucaddon_uc_simple_bullets uc_items_data=”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” uc_fonts_data=”JTdCJTdE”][vc_custom_heading text=”How Long Will it Take?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1584420711945{padding-top: 20px !important;}”][vc_column_text]2-3 weeks[/vc_column_text][vc_custom_heading text=”What’s Next?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

[/vc_column_text][vc_row_inner][vc_column_inner width=”1/4″][vc_btn title=”Previous” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101onboarding|||”][/vc_column_inner][vc_column_inner width=”1/4″][vc_btn title=”Next” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101procurement|||”][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][vc_column_text][/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”4: Procurement” tab_id=”101procurement”][vc_custom_heading text=”PHASE / 04″ font_container=”tag:h6|text_align:left”][vc_custom_heading text=”Procurement” font_container=”tag:h3|text_align:left|color:%23022459″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1580883848552{padding-bottom: 5px !important;}”][vc_separator][vc_row_inner equal_height=”yes” css=”.vc_custom_1580880671265{padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/2″ css=”.vc_custom_1580880872339{padding-left: 0px !important;}”][vc_column_text]During the Procurement Phase we will be ensuring that any equipment necessary for a successful onboarding is acquired before the on-site work begins.  Many onboarding don’t require any procurement.  Sometimes we need to procure equipment on our side as well.  The Planning & Logistics Phase usually runs in parallel with this phase.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1580883942436{background-image: url(https://projects101.wpenginepowered.com/wp-content/uploads/2020/02/procurement.jpg?id=2187) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”180px”][vc_custom_heading text=”PROCUREMENT” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”white”][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_custom_heading text=”Tasks & Deliverables” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Procuring equipment necessary for successful onboarding

[/vc_column_text][vc_custom_heading text=”Outcome” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

When you have completed the Procurement Phase you will:
  • Have the necessary equipment for a successful install

[/vc_column_text][vc_custom_heading text=”What Do I Need To Do?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][ucaddon_uc_simple_bullets uc_items_data=”JTVCJTdCJTIyYmdfY29sb3IlMjIlM0ElMjIlMjNmZmZmZmYlMjIlMkMlMjJpY29uJTIyJTNBJTIyZmElMjBmYS1jaGVjay1zcXVhcmUlMjIlMkMlMjJpY29uX2NvbG9yJTIyJTNBJTIyJTIzZmZkZDAwJTIyJTJDJTIydGl0bGUlMjIlM0ElMjIlMjIlMkMlMjJ0aXRsZV9jb2xvciUyMiUzQSUyMiUyMzQxNDI0NyUyMiUyQyUyMmNvbnRlbnQlMjIlM0ElMjJXb3JrJTIwd2l0aCUyMG91ciUyMFByb2N1cmVtZW50JTIwVGVhbSUyMGFuZCUyMENTTSUyMGFzJTIwcmVxdWlyZWQlMjAlMjIlMkMlMjJjb250ZW50X2NvbG9yJTIyJTNBJTIyJTIzMDAwJTIyJTdEJTVE” uc_fonts_data=”JTdCJTdE”][vc_custom_heading text=”How Long Will it Take?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1584421263013{padding-top: 20px !important;}”][vc_column_text]2-3 weeks[/vc_column_text][vc_custom_heading text=”What’s Next?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]Onboarding & Test[/vc_column_text][vc_row_inner][vc_column_inner width=”1/4″][vc_btn title=”Previous” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101planning|||”][/vc_column_inner][vc_column_inner width=”1/4″][vc_btn title=”Next” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101test|||”][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”5: Onboarding & Test” tab_id=”101test”][vc_custom_heading text=”PHASE / 05″ font_container=”tag:h6|text_align:left”][vc_custom_heading text=”Onboarding & Test” font_container=”tag:h3|text_align:left|color:%23022459″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1580884157609{padding-bottom: 5px !important;}”][vc_separator][vc_row_inner equal_height=”yes” css=”.vc_custom_1580880671265{padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/2″ css=”.vc_custom_1580880872339{padding-left: 0px !important;}”][vc_column_text]We are finally here. During this phase, engineers will be on-site and at our Network Operations Center setting everything up.  It is also during this Phase that we true-up all the equipment and user counts (sometimes things change between when we did our assessment and when we do the onboarding).  If there are differences, a Change Order will be sent over from your CSM. In this phase we will also conduct essential training with your staff where everyone will learn how to best work with our team and get the most out of SugarShot.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1580884973166{background-image: url(https://projects101.wpenginepowered.com/wp-content/uploads/2020/02/testing.jpg?id=2188) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”335px”][vc_custom_heading text=”TESTING” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”white”][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_custom_heading text=”Tasks & Deliverables” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Installation of:
    • Cybersecurity and monitoring tools 
    • Asset tags 
    • Necessary equipment
    • BDR device(s) (if you chose this option) 
    • Any other tools or systems that you agreed to 
  • Setting up back-end systems and testing to ensure that remote cybersecurity and monitoring is working properly 
  • BDR device(s) (if you chose this option) 
  • Any other tools or systems that you agreed to 

[/vc_column_text][vc_custom_heading text=”Surprising Discoveries” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Don’t worry about changes during onboarding, they almost always occur.  We’ll just call them “surprising discoveries” like a hidden treasure trove of extra devices.
  • If we stumble upon something that’s not in the original plan, we’ll just ask for a written “permission slip” before proceeding.
  • At the end of onboarding, we’ll do a final reconciliation and make sure all the devices and licenses are accounted for.
  • If we accidentally onboard something you didn’t authorize, don’t sweat it, we’ll just “un-onboard” it like a bad date.
  • We’ll do our best to keep the dust to a minimum, but if a little bit sneaks through, just remember: a little dust never hurt anyone, and the end result will be “spotless” (see what we did there?)

[/vc_column_text][vc_custom_heading text=”Outcome” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

When you have completed the Onboarding & Test Phase you will:
  • Have a more secure network
  • Be able to work with our Helpdesk and Network Operations team
  • Sleep better at night 

[/vc_column_text][vc_custom_heading text=”What Do I Need To Do?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1584421402417{padding-top: 20px !important;}”][ucaddon_uc_simple_bullets uc_items_data=”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” uc_fonts_data=”JTdCJTdE”][vc_custom_heading text=”How Long Will it Take?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1584421464682{padding-top: 20px !important;}”][vc_column_text]1 Week per Site[/vc_column_text][vc_custom_heading text=”What’s Next?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]Go-live[/vc_column_text][vc_row_inner][vc_column_inner width=”1/4″][vc_btn title=”Previous” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101procurement|||”][/vc_column_inner][vc_column_inner width=”1/4″][vc_btn title=”Next” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101golive|||”][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section i_icon_fontawesome=”” add_icon=”true” title=”6: Go-live” tab_id=”101golive”][vc_custom_heading text=”PHASE / 06″ font_container=”tag:h6|text_align:left”][vc_custom_heading text=”Go-live” font_container=”tag:h3|text_align:left|color:%23022459″ use_theme_fonts=”yes” css_animation=”none” css=”.vc_custom_1580884496519{padding-bottom: 5px !important;}”][vc_separator][vc_row_inner equal_height=”yes” css=”.vc_custom_1580880671265{padding-right: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/2″ css=”.vc_custom_1580880872339{padding-left: 0px !important;}”][vc_column_text]

Congratulations!

This is a major milestone for everyone.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1580885609998{background-image: url(https://projects101.wpenginepowered.com/wp-content/uploads/2020/02/golive-1.jpg?id=2190) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_empty_space height=”80px”][vc_custom_heading text=”Go-live” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” el_class=”white”][vc_empty_space height=”10px”][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_custom_heading text=”Tasks & Deliverables” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Helpdesk 
  • Network Operations
  • 24×7 Monitoring 
  • Cybersecurity Galore 
  • Lots and Lots of Great Stuff 

[/vc_column_text][vc_custom_heading text=”Outcome” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • Have a more secure network 
  • Be able to work with our Helpdesk, Network Operations and Cybersecurity teams 
  • Begin your journey to reduced business risk and zen 

[/vc_column_text][vc_custom_heading text=”What Do I Need To Do?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][ucaddon_uc_simple_bullets uc_items_data=”JTVCJTdCJTIyYmdfY29sb3IlMjIlM0ElMjIlMjNmZmZmZmYlMjIlMkMlMjJpY29uJTIyJTNBJTIyZmElMjBmYS1jaGVjay1zcXVhcmUlMjIlMkMlMjJpY29uX2NvbG9yJTIyJTNBJTIyJTIzZmZkZDAwJTIyJTJDJTIydGl0bGUlMjIlM0ElMjIlMjIlMkMlMjJ0aXRsZV9jb2xvciUyMiUzQSUyMiUyMzQxNDI0NyUyMiUyQyUyMmNvbnRlbnQlMjIlM0ElMjJQYXJ0aWNpcGF0ZSUyMGluJTIwYSUyMHBvc3QtcHJvamVjdCUyMGRlYnJpZWYlMjB3aXRoJTIwb3VyJTIwVGVhbSUyMiUyQyUyMmNvbnRlbnRfY29sb3IlMjIlM0ElMjIlMjMwMDAlMjIlN0QlNUQ=” uc_fonts_data=”JTdCJTdE”][vc_custom_heading text=”How Long Will it Take?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1584421745097{padding-top: 20px !important;}”][vc_column_text]1 Day per Site[/vc_column_text][vc_custom_heading text=”What’s Next?” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]

  • First IT Steering Meeting (“ITSM”) 
  • First Client Success Call (“CSC”) 
  • First Cybersecurity Seminar 
  • Attend MicroBoard Training 

[/vc_column_text][vc_btn title=”Previous” style=”flat” shape=”square” link=”url:https%3A%2F%2Fprojects101.wpenginepowered.com%2F%23101test|||”][/vc_tta_section][/vc_tta_tour][/vc_column][/vc_row]

[vc_row equal_height=”yes” css=”.vc_custom_1580932780886{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”outer-margin”][vc_column width=”1/3″ css=”.vc_custom_1453651835809{padding: 0px !important;}”][vc_custom_heading text=”© SUGARSHOT, LLC” font_container=”tag:h6|font_size:18|text_align:left|color:%23ffffff|line_height:25px” use_theme_fonts=”yes” css=”.vc_custom_1580879651024{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_empty_space][/vc_column][vc_column width=”1/3″][vc_single_image image=”2117″ img_size=”200×29″ alignment=”center” onclick=”custom_link” link=”#” css=”.vc_custom_1580877944177{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][/vc_column][vc_column width=”1/3″][vc_custom_heading text=”PROUDLY MADE IN L.A.” font_container=”tag:h6|font_size:18|text_align:right|color:%23ffffff|line_height:25px” use_theme_fonts=”yes” css=”.vc_custom_1580879703624{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_empty_space][/vc_column][/vc_row]